Chamber Members Express Views on Priorities

Posted March 1, 2011

The constructive views of hundreds of members were conveyed in this year’s one day Member Survey Phone-a-thon. Volunteer ambassadors from the Chamber’s Member Services Council telephoned a total of 365 member firms during the seven-hour project.

The four items raised in the survey included the Chamber’s proposed small business council, Marcellus Shale drilling, social media trends and, specifically, challenges to bottom line success. 

Establishment of the small business council was well received by survey respondents. Among the issues which members believe the council should address were the cost of health insurance and benefits, finding a qualified, dependable labor pool and the overall expense of doing business in New York State.

A solid majority of respondents indicated support of drilling, primarily because of the economic impact it can have. Members did note the caveat that drilling can only benefit the community if environmental and worker safety are assured.

Most respondents agreed that social media like Facebook and Twitter are major players in business today, and more than half expressed an interest in attending a briefing workshop on social media.

Finally, members reported overwhelmingly that the enduring soft national economy is the single greatest challenge to local firms’ continued success. That general challenge was followed by the array of state government regulations, taxes and other fees which infringe on bottom lines.

“This candid input is crucial to the Chamber,” said Chamber Chair Bill Benedict (Magee Point Associates). “We’re extremely grateful to the volunteers and the members for generating some serious insight and direction.”



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